Get the latest updates on COVID-19



Free Care Kit and Resources for COVID-19+ Members

Kaiser Permanente launched a COVID-19 Home Prevention Support Program to help members who test positive for the virus. The national program, now rolling out in Southern California, provides information and resources on how to safely and effectively isolate and quarantine at home to prevent the spread of the virus. The program includes phone coaching support and, for those who quality, a free care kit with a generous supply of cleaning products, hand sanitizers, disposable masks, and other items, designed to help prevent viral spread to other household members. More details here.

Computer-Related Strain a Pain for Kids & Parents: 6 Prevention Tips

Kaiser Permanente Ergonomic Expert On Reducing Computer-Related Strain

According to Kaiser Permanente West Los Angeles Medical Center ergonomic project manager Valentina Sendin, “Children now spend more than four hours a day on the computer,” (and in our home it’s more than that). “They experience back, neck, shoulder, wrist, thumb, hand and eye strain.” The key to avoiding computer- and phone-related injuries is in “proper furniture, better posture and good working habits” says Sendin, who offers 6 tips for healthier play and work while staying safer at home…including a great workaround for ill-fitting furniture. Read more in L.A. Parent.

Potential Childcare Referral Services

We know the closure of schools and daycare centers, continue to create a scarcity in childcare resources. This situation places immense pressure on essential workers – like Kaiser Permanente employees and physicians – to find alternative childcare resources because they must continue reporting to work. Our Employee Assistance Program team has gathered a list of possible care referral sources that may help our people.


COVID-19 Informational Videos — All in One Place

Many people prefer to get their information via video rather than written material. Kaiser Permanente Southern California has compiled all of its COVID-19 videos in one place, so you can quickly scan and watch. Most videos are less than one minute long; others are just a couple of minutes. This great resource is vailable to members and non-members, and is extremely helpful for those who’d rather watch than read.
Copy this link to share with others:
Click here to go directly to the videos page.

Tips for Staying Safe in Public Gatherings

While sheltering at home and physical distancing have slowed the spread of COVID-19, the virus is still present and active in our communities. In fact, it is on the rise again and wearing a mask or face covering is now required by the State of California in public.

There are ways to decrease your chance of exposure when spending time in higher-risk public places like parks, beaches, parades, protests and other gatherings. Review and print these tips to help you stay as safe and healthy as possible while in public places. View in English, Spanish, or Chinese.

Kids and Masks: What to Do, What to Say

Even though kids are much less likely than adults to become seriously ill with COVID-19, they can still spread the virus to other more vulnerable people in their family and in their community. Just like the rest of us, it is recommended that kids over the age of two wear a mask when they go out.

Two Kaiser Permanente Southern California physicians share important information about kids and wearing masks in these YouTube videos.

  • English – David Bronstein, MD, pediatric infectious disease specialist
  • Spanish – Shari Chevez, MD, pediatrician

Talking to Children About Racism and Social Unrest

You kids may be asking questions. Your kids may be showing signs of distress. Your kids may be watching news coverage or getting messages via their phones, which you may not know about.  Your kids may be reacting to or even assimilating your moods.

There’s a lot going on in the world right now, and kids are often well aware of it. Knowing how to discuss these complex issues with children isn’t easy.  Kaiser Permanente Pediatric Psychiatrist Dr. Natasha Cortes offer some guidance to parents, in an appearance on KCBS8 News in San Diego.  Watch the clip here. 

Updated Mental Health and Well-being Resources Here

As COVID-19 continues to dominate our lives, it’s natural to feel anxious and stressed. As you care for others, whether members, patients, or your own family, we want to be sure you prioritize taking care of yourself, during Mental Health Awareness Month (May) and always.

Calm is here: Free app for mindfulness, mediation and better sleep

Kaiser Permanente expands its mental health and wellness resources with an app focused on emotional wellness, available at no cost to members.

As part of Kaiser Permanente’s long-standing commitment to the mental health and wellness of our members and communities, KPSC members now have access to Calm a leading app for mindfulness meditation and sleep, at no additional cost. In these times of increased stress and anxiety, this is an effective, secure new way to support emotional wellness — anytime and anywhere. While not intended to replace treatment or clinical support, Calm includes guided meditations, sleep stories for deeper and better sleep, and video lessons on mindful movement and gentle stretching. Members with an active account should go to to register (it is important that you register here before attempting to sign in through or the Calm app). More info here.

What are the Current Masking Guidelines?

Newly updated national mask guidelines were released on 5/1/20, based on the expert consensus of the Kaiser Permanente Inter-Regional Infectious Disease leaders. The guidelines continue to be based on droplet precautions. The coronavirus is generally transmitted when someone touches surfaces onto which infected people have dispersed their droplets through their touch, coughs, or sneezes. The guidelines contain 5 mask categories: N95 Masks or PAPR/CAPR; Surgical Masks; Isolation/Procedure Masks; KP-issued “Cover Your Cough Masks; and Personal Masks from home (for patients and visitors).  For more details, see the attached chart.

Enhance the Power of Resilience

Something we can all use right now: simple ideas to help build resilience an d strengthen your ability to bounce back during the COVID-19 pandemic. Resilience has to do with taking stressful or unpleasant experiences and adapting, overcoming, and most importantly — moving on. Resilience is important for maintaining mental as well as physical health, which can be affected by negative emotions like anxiety and stress. Take a break, and check out these tips.

Here4You connects you to support services

Here4You is a new, free resource to help connect all Kaiser Permanente employees with support and other vital information during the COVID-19 crisis. Here4You can help you access services for childcare, financial assistance, mental health and wellness, hotel accommodations, and our Employee Assistance Program. Operators can also answer questions about the new enhanced benefits.

Here4You representatives are available daily from 4 a.m. to 9 p.m. Pacific time at 877-457-4772, option 7. You can also email

Discounts for health care workers

  • Hotel Discounts: Starting April 10, frontline health care workers who are exposed to or test positive for COVID-19 can find hotel rooms through the CalTravelStore. Rooms are provided at a discounted rate. Click here for information.
  • Marriott Discounts: Participating Marriott hotels are offering discounts for caregivers and support staff through June 30. Book directly through Marriott using your personal credit card. Enter the promo code “QWO” under the “Special Rates” section (I.D. required at check-in). Additional details are available on KP’s National Travel Services site. Note: employees will not be reimbursed for hotel costs.
  • More Discounts: The AHA has compiled a long list of Discounts for First Responders and Health Care Workers. Besides hotels, look for deals on cappuccinos, scrubs, and even gas.

Mental health & wellness resources

You’ll find a wealth of resources and material at, and terrific self-care articles, recordings, and exercises at These are a few highlights:

  • Find Your Words: Mental health education and tools to help with depression and build resilience.
  • myStrength: KPSC members have free access to this personalized app with interactive activities, in-the-moment coping tools, inspirational resources, and community support. There are pathways for anxiety, sleep, stress and depression among others.
  • Stress Management articles, podcasts, and guided exercises.
  • Parenting tips and exercises to help parents stay calm, centered, and collected amidst the (joyful!) chaos of COVID-19 (or any time).
  • Healthcare providers will find short, practical COVID-19-related self-care advice from the American Psychological Association.

Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) offers free, voluntary, and confidential services for all Kaiser Permanente physicians and employees. EAP Consultants are licensed, trained clinicians, experienced in working with a wide variety of work-related and personal issues.

  • COVID-19 Drop-in Support Group Calls: Now offered several times each week, for employees and managers. Covering coping strategies to deal with uncertainty, stress, and burnout; strengthening social support networks during social distancing; using mindfulness, kindness, and gratitude. Participants can remain anonymous. Click here for support group information for employees, managers, and physicians. (login required).
  • Get more information on the main EAP site, or on the EAP FAQ page (login required).

How to separate fact from rumor

Social media and other poorly vetted sources can transmit misinformation. To get your coronavirus facts straight, consult the WHO’s COVID-19 Myth Busters page and the Rumor Control web page from the Federal Emergency Management Agency (FEMA).

Don’t believe rumors. Don’t pass on questionable information. Always go to trusted sources of information for COVID-19 facts. Bookmark this site ( and visit the Centers for Disease Control and PreventionWorld Health Organization (WHO); or Johns Hopkins Coronavirus Resource Center.

Distance learning and home schooling resources

The California Department of Education has lots of resources for parents or caregivers who are supporting students with distance learning. Browse for general how-to guidance; information by school subject; resources for students with disabilities; multilingual resources; pre-K learning and activities; and much more. offers a broad range of life and learning practical strategies for parents and caregivers, during COVID-19 and any time. Sample stories include getting kids in the hand-washing habit; coping with two cooped-up teens; and picture schedules for adjusting to new routines.

Department of Motor Vehicles (DMV) information

All DMV field offices are temporarily closed to the public, and appointments have been canceled. You can access many DMV services online, including driver’s license renewals and replacements vehicle registrations, and more. For transfers, visit Extensions are available for some (not all) expired licenses. Check the site.